Terms & Conditions

Hewerdine Coaching & Transformation

1. Nature of Coaching Services

Hewerdine Coaching & Transformation provides professional coaching services designed to support personal insight, leadership development, clarity, confidence and behavioural change.

Coaching is a collaborative and reflective process, not a substitute for professional advice, diagnosis or treatment.

You acknowledge that:

  • Coaching does not guarantee specific outcomes

  • Progress depends on your own choices, actions and commitment

  • You remain fully responsible for your decisions and actions at all times

2. No Professional Advice Disclaimer

The coaching services provided are not:

  • Medical advice

  • Psychological or psychiatric therapy

  • Financial or investment advice

  • Legal advice

  • Nutritional or clinical health advice

I am not a doctor, psychologist, psychiatrist, therapist, financial adviser or legal professional.

If you require medical, mental health, financial or legal advice, you should seek support from a qualified and regulated professional.

3. Mental Health & Wellbeing

Coaching may involve discussion of personal challenges, emotions and life experiences. However:

  • Coaching is not therapy

  • I do not diagnose or treat mental health conditions

  • If you are experiencing acute distress, trauma, or mental health crisis, you should seek appropriate professional or emergency support

You confirm that you are emotionally and mentally able to participate in coaching sessions.

4. Leadership & Professional Responsibility

For leadership and professional coaching:

  • You remain solely responsible for workplace decisions, actions and outcomes

  • I do not direct, manage, approve or take responsibility for organisational decisions

  • Any actions taken within your professional role are made at your own discretion and risk

I accept no liability for business, financial, reputational or organisational outcomes arising from coaching conversations.

5. Personal Responsibility

You acknowledge and agree that:

  • Coaching supports awareness and reflection, not instruction

  • You are responsible for how you apply insights discussed

  • You choose whether and how to act on coaching conversations

Coaching does not remove personal accountability for your decisions.

6. Confidentiality

All coaching conversations are treated as confidential, except where disclosure is required by law (for example, risk of harm to yourself or others).

7. Limitation of Liability

To the fullest extent permitted by law:

  • Hewerdine Coaching & Transformation shall not be liable for any loss, damage or consequence arising from coaching services

  • This includes (but is not limited to) financial loss, business outcomes, emotional distress, or personal decisions made by the client

8. Booking, Payment & Cancellation

  • Sessions must be booked in advance

  • Payment terms are confirmed at the time of booking

  • Cancellation and rescheduling policies are outlined at the point of booking via Calendly

9. Acceptance of Terms

By booking and participating in coaching services, you confirm that you have read, understood and agreed to these Terms & Conditions.