Privacy Policy

Hewerdine Coaching & Transformation

1. Introduction

Hewerdine Coaching & Transformation (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, make enquiries or engage in coaching services.

2. What Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Contact details

  • Information you provide via contact forms or booking forms

  • Information shared during coaching enquiries or sessions

  • Scheduling and availability data (via Calendly)

We only collect information that is necessary to deliver coaching services or respond to enquiries.

3. How We Collect Information

Personal data is collected when you:

  • Submit a contact form on the website

  • Book a call or session via Calendly

  • Communicate by email

  • Voluntarily provide information during coaching conversations

4. How We Use Your Information

Your information is used to:

  • Respond to enquiries

  • Schedule and deliver coaching sessions

  • Communicate about bookings or services

  • Maintain professional records

  • Improve the quality of services provided

We do not sell or rent your personal data.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – when you submit forms or book sessions

  • Contract – where processing is necessary to deliver coaching services

  • Legitimate interests – to manage and operate the business responsibly

6. Data Storage & Security

Your data may be stored securely using trusted third-party platforms including:

  • Squarespace (website and forms)

  • Google Workspace (email and calendar)

  • Calendly (booking and scheduling)

We take reasonable steps to protect personal information against unauthorised access, loss or misuse.

7. Data Sharing

Your data is not shared with third parties except where necessary to provide services (e.g. scheduling, email delivery), or where required by law.

Third-party platforms used comply with relevant data protection standards.

8. Data Retention

Personal data is retained only for as long as necessary to:

  • Provide coaching services

  • Meet legal or professional obligations

You may request deletion of your data at any time, subject to legal requirements.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

To exercise these rights, contact:
📧 info@phtransform.com (or your chosen business email)

10. Cookies

The website may use standard cookies for functionality and analytics. You can manage cookie preferences via your browser settings.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on the website.

12. Contact

If you have questions about this Privacy Policy or how your data is handled, contact:

Hewerdine Coaching & Transformation
Email: info@phtransform.com